Committed to become the world's
leading transformer manufacturer
1.1 Free warranty during the warranty period
In case of product quality problems, free replacement within one year, three-year warranty, lifetime maintenance.
1.2 lifetime paid warranty
If the components and accessories are damaged during the operation of the product, we will provide you with a certain cost. We will send a professional to replace the installation service.
Maintenance organization name: Customer Service Department
Address: Qianjiang Road, Second Industrial Park, Tongshan New District, Xuzhou
Contact: 400-110-2022 / 15852118166
During the warranty period, the equipment and its accessories are faulty. Our company should reply to the handling method within 4 hours after receiving the user's telephone or fax complaint, and the service personnel arrive at the scene for maintenance within 24 hours.
4.1 Free on-site acceptance At the time of product delivery, we can send full-time technical personnel to track on-site service. When the product is unpacked, the appearance and quantity of the product will be tested and accepted by your technical personnel.
4.2 Free technical training Our company dispatches technical technicians who are skilled and skilled in engineering to the project construction site for debugging and other technical services. The bidder's on-site personnel will explain the technical materials, drawings, process flow, operation steps, equipment performance and maintenance methods in detail to help solve the buyer's technical problems. The seller's on-site personnel also direct or help train the buyer's personnel for commissioning, operation, maintenance, analysis and inspection.
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